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Order & Payment
For orders via the edelisports.com website, EDELI SPORTS accepts the following payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- Blue card
- Shop Pay
Once the order (or pre-order) has been finalized, a first email will be sent to you with:
- a confirmation of the order (or pre-order)
- a summary of its elements
- an estimated delivery time
- a hyperlink referring to the General Conditions of Sale in force at the time of the Order (or pre-order)
After transmitting your order to the carrier, we will send you a second confirmation email and a package tracking number. This number will be used to track the delivery of your package to the carrier.
To cancel or modify an order before shipment, you can contact our customer service by sending an e-mail to the following address: contact@edelisports.com.
If the products have already been delivered to the carrier when customer service receives the cancellation or modification request, it will be necessary to return or exchange the products (see returns and exchange section).
The prices of products displayed on our website include VAT, the VAT rate being determined by the country where you wish to have your order delivered.
The VAT rate applicable according to the country of delivery chosen for your order will be indicated on your invoice.
Shipping & Delivery
If the ordered product is in stock at the time the order is placed, the standard shipping time is one to two business days.
The delivery time after shipment depends on the destination address (region or country) and the delivery method chosen: standard or express (express mode only available in France).
The delivery time after shipment is 24 hours to 48 hours for standard delivery via Colissimo in France and 72 hours via Colissimo for other destinations (see question 'To which countries do you deliver').
In express mode in France with Chronopost, delivery is planned the day after dispatch before 6 p.m.
1. Delivery in standard mode to your home against signature or to a relay point within 24 hours to 48 hours in mainland France or 72 hours for other countries.
Or
2. Express delivery (before 6 p.m. the following day) to your home against signature only in mainland France.
The amount of delivery costs depends on:
- the delivery address (country)
- the delivery method chosen (at home against signature or at a relay point)
- the delivery method (standard or express in France only)
Delivery costs are calculated at the time the order is placed and indicated on the invoice.
Delivery is free from 150 Euros including VAT of purchase after any discount or rebate.
Delivery is free for a standard delivery method from a purchase amount of 150 Euros including tax after any discount or rebate.
For a purchase of 150 Euros including tax after discount or possible discount with express delivery, the additional cost compared to standard delivery will be invoiced.
We deliver to the following nine countries in Europe: Germany, Austria, Belgium, Spain, France, Italy, Luxembourg, Netherlands, Portugal.
Return & Exchange
You can exchange a product within thirty days from the date of delivery of the ordered product.
The product must be in a condition allowing it to be put back on the market in new condition (unworn, complete, intact, clean).
To exchange a product, it is necessary to cancel the initial order and place a new order.
To exchange a product or if you have any questions about an exchange, you can contact our customer service at the following address: contact@edelisports.com.
You can return a product within thirty days from the date of delivery of the ordered product.
The product must be in a condition allowing it to be put back on the market in new condition (unworn, complete, intact, clean).
To cancel or modify an order or if you have any questions about a return, you can contact our customer service at the following address: contact@edelisports.com.
Product Care
Key product care information is printed directly inside the product with standard symbols for washing, ironing, drying, professional cleaning, etc.
A QR code printed inside the product allows you to go directly to the corresponding product sheet on the edelisports.com website where there is a section entitled 'maintenance advice'. You will find maintenance instructions for this product there.
Use of products
We recommend washing clothing before first use.
The Hirondelle T-shirt from the FREE RUNNER collection has been designed to be ultra light and offer optimal comfort during running sessions. To achieve this great lightness, it is made from micro-fibers and there is a risk of progressive abrasion when wearing a backpack.
Within our TRAIL EXPLORER collection, we are developing a trail running T-shirt specially designed to be compatible with wearing a backpack. To find out more, you can contact us at runners@edelisports.com.
As the Colibri shorts from the FREE RUNNER collection are ultra light, support at the waist is provided by an elastic band directly integrated into the shorts without
drawstring.
The Colibri shorts from the FREE RUNNER collection do not have integrated shorts or under-shorts to remain as light as possible.
So you can wear your favorite sports underwear directly under the Colibri shorts.
In winter or in cold weather, it is also possible to wear the Colibri shorts directly over leggings.